# Query RDR alerts > Query RDR alert cases by case identifier, case type, received time, original transaction details, or handling status. ```yaml openapi: 3.1.0 info: title: Query RDR alerts version: 1.0.0 description: Query RDR alert cases by case identifier, case type, received time, original transaction details, or handling status. paths: /rdr/agency-cw/detail-page: post: summary: Query RDR alerts description: Query RDR alert cases by case identifier, case type, received time, original transaction details, or handling status. requestBody: required: true content: application/json: schema: type: object properties: merchantNo: type: string description: Merchant number assigned by Onerway. It limits the query to one merchant account. caseId: type: string description: Unique RDR alert case identifier. Submit it to query one case precisely. caseTypes: type: string description: Alert case type filter, used to retrieve alerts by risk source. enum: - DISPUTE - CANCEL - FRAUD NOTICE - DISPUTE NOTICE x-enum-descriptions: DISPUTE: Chargeback dispute case. CANCEL: Cancellation request alert. FRAUD NOTICE: Fraud notice alert. DISPUTE NOTICE: Pre-dispute notice alert before a formal dispute occurs. x-onerway-constraints: - kind: rule text: Submit one or more case types. Separate multiple values with commas. - kind: rule text: Use the enum values exactly as listed. `FRAUD NOTICE` and `DISPUTE NOTICE` contain spaces, and `DISPUTE` and `DISPUTE NOTICE` are distinct values. caseReceivedDateStart: type: string description: Start of the alert received time range, in `yyyy-MM-dd HH:mm:ss` format. x-onerway-condition: - Provide this field when filtering by alert received time range. caseReceivedDateEnd: type: string description: End of the alert received time range, in `yyyy-MM-dd HH:mm:ss` format. x-onerway-condition: - Provide this field when filtering by alert received time range. txnTimeStart: type: string description: Start of the original transaction time range, in `yyyy-MM-dd HH:mm:ss` format. x-onerway-condition: - Provide this field when filtering by original transaction time range. txnTimeEnd: type: string description: End of the original transaction time range, in `yyyy-MM-dd HH:mm:ss` format. x-onerway-condition: - Provide this field when filtering by original transaction time range. resellerSubMerchantId: type: string description: Sub-merchant identifier assigned by the agency operator. x-onerway-condition: - Provide this field when an agency operator queries alert records for its sub-merchants. Regular merchants do not need to submit it. bin: type: string description: Acquirer BIN (Bank Identification Number), identifying the institution that provides acquiring services to the merchant. x-onerway-condition: - Provide this field when filtering alert records by acquirer BIN. caid: type: string description: Card Acceptor ID (CAID). x-onerway-condition: - Provide this field when filtering alert records by Card Acceptor ID. dba: type: string description: Merchant doing-business-as name. x-onerway-condition: - Provide this field when filtering alert records by merchant trading name. merchantOrderId: type: string description: Original merchant order ID, used to match the alert back to the merchant order. x-onerway-condition: - Provide this field when filtering by the original merchant order ID. arn: type: string description: Acquirer Reference Number (ARN). x-onerway-condition: - Provide this field when filtering by Acquirer Reference Number. statusList: type: string description: Filter RDR alert cases by status. enum: - ACCEPTED - DECLINED x-enum-descriptions: ACCEPTED: Accepted. DECLINED: Declined. x-onerway-constraints: - kind: rule text: Specify `ACCEPTED`, `DECLINED`, or both separated by a comma. Values are case-sensitive. current: type: string description: Query page number, starting from `1`. sign: type: string description: Request signature string. See [Request signing](/payments/get-started/request-signing) for how to generate it. required: - merchantNo - current - sign examples: query-rdr-alerts: summary: Query RDR alerts value: caseReceivedDateEnd: 2025-04-02 17:42:10 caseReceivedDateStart: 2025-02-02 17:42:10 caseTypes: DISPUTE NOTICE,FRAUD NOTICE current: "1" merchantNo: replace_with_merchant_no sign: "{{SIGN}}" statusList: ACCEPTED,DECLINED responses: "200": description: Response content: application/json: schema: type: object properties: respCode: type: string description: "`20000` means the query request was processed successfully. Other values are error codes. See [Response codes](/payments/api-reference/response-codes)." respMsg: type: string description: Human-readable message for the response code. data: type: object properties: content: type: array description: RDR alert cases matching the query conditions. Each record includes original transaction information, case information, and automatic handling rule results. items: type: object properties: merchantNo: type: string description: Merchant number assigned by Onerway, identifying the merchant account. caseId: type: string description: Unique RDR alert case identifier. caseReceivedDate: type: string description: Alert received time in `yyyy-MM-dd HH:mm:ss` format. caseType: type: string description: Alert case type, identifying the risk source of this alert. enum: - DISPUTE - CANCEL - FRAUD NOTICE - DISPUTE NOTICE x-enum-descriptions: DISPUTE: Chargeback dispute case. CANCEL: Cancellation request alert. FRAUD NOTICE: Fraud notice alert. DISPUTE NOTICE: Pre-dispute notice alert before a formal dispute occurs. caseAmount: type: string description: Alert case amount. caseCurrency: type: string description: Alert case currency, using a three-letter [ISO 4217](https://en.wikipedia.org/wiki/ISO_4217#List_of_ISO_4217_currency_codes) currency code. reasonCode: type: string description: Dispute or chargeback reason code defined by the card network. pricingTier: type: string description: RDR case pricing tier. caseSource: type: string description: Alert source. status: type: string description: RDR alert handling status. This field is not a numeric status code. enum: - Accepted - Declined x-enum-descriptions: Accepted: Accepted. Declined: Declined. statusCode: type: string description: Handling status code returned together with `status`. x-onerway-constraints: - kind: rule text: Known values include `103` for `Accepted`, and `900` or `957` for `Declined`. Use this code for reconciliation and troubleshooting; do not infer a detailed decline reason from this code alone. ruleType: type: string description: RDR rule type triggered by this case. ruleName: type: string description: RDR rule name triggered by this case. partnerName: type: string description: RDR partner name used by the RDR service. partnerId: type: string description: RDR partner ID used by the RDR service. clientName: type: string description: RDR client name used by the RDR service. clientId: type: string description: RDR client ID used by the RDR service. merchantName: type: string description: RDR merchant name used by the RDR service. This is different from Onerway `merchantNo`. merchantId: type: string description: RDR merchant ID used by the RDR service. This is different from Onerway `merchantNo`. mcc: type: - string - "null" description: Merchant Category Code (MCC). x-onerway-value: nullable: true when: en: Can return `null`. zh: 可能返回 `null`。 bin: type: string description: Acquirer BIN (Bank Identification Number), identifying the institution that provides acquiring services to the merchant. caid: type: string description: Card Acceptor ID (CAID). dba: type: string description: Merchant doing-business-as name. caseDescriptorContact: type: string description: Billing descriptor or contact information for the alert case. x-onerway-value: empty: true when: en: Can return an empty string. zh: 可能返回空字符串。 txnTime: type: string description: Original transaction time in `yyyy-MM-dd HH:mm:ss` format. txnAmount: type: string description: Original transaction amount. txnCurrency: type: string description: Original transaction currency, using a three-letter [ISO 4217](https://en.wikipedia.org/wiki/ISO_4217#List_of_ISO_4217_currency_codes) currency code. caseAuthorizationCode: type: string description: Authorization code of the original transaction. merchantOrderId: type: string description: Original merchant order ID, used to match the alert back to the merchant order. arn: type: string description: Acquirer Reference Number (ARN). cardBin: type: string description: BIN of the card used in the original transaction. cardLastFour: type: string description: Last four digits of the original transaction card number. paymentType: type: string description: Payment type or card network. resellerSubMerchantId: type: string description: Sub-merchant identifier assigned by the agency operator. sign: type: - string - "null" description: Record-level response signature string. x-onerway-value: nullable: true when: en: The record-level signature can return `null`. zh: 该字段可能返回 `null`。 current: type: string description: Current returned page number, using 1-based numbering. size: type: number description: Number of records in the current page. The current page size is fixed at 10 records. totalPages: type: number description: Total number of pages based on the current page size. totalElements: type: number description: Total number of RDR alert cases matching the query conditions. description: Business data object containing RDR alert cases and pagination information. ```